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IT Service Management

ITSM brings the IT operations to be aligned with the business goals of any organization, in a cost effective manner. Based on the Information Technology Infrastructure Library (ITIL) best practices, Information Technology services of an organization is integrated with the business processes to emphasize customer benefits. We help our clients to implement the background IT operations of their business, in an organized, simplified, cost-effective way which gives them to have more focus on the business outcomes. We work with our clients to understand their deployed IT operations and create a road map to build a new, proactive way of IT strategy which is integrated with the organization's corporate strategy. Datagne's ITIL consulting helps our clients to implement well-managed IT services with more visibility and greater control, which aligned to the Standard ISO/IEC 20000.